The short answer
Found a charge you don't recognize?
- Search your email for a receipt around the same date.
- Check the billing name against the list below.
- Ask the household: did someone else use your card?
- Contact the billing company, using its own lookup or support page.
- Still unauthorized? Call your bank.
Why cam sites use a different name
Most cam sites don't put their own name on your card statement. They bill through a payment company or a separate billing name, so the statement looks discreet. That's deliberate, for your privacy, but it can be confusing when you spot a charge you don't remember.
Billing names we've confirmed
We only list a billing name after finding it on the company's own page.
| On your statement | What it is | Where we confirmed it |
|---|---|---|
| GRANITY ENTERTAINMENT | Cam4 | Cam4's billing support page |
| CHATURBILL or chaturbill.com | A billing site; its page says you were "discreetly billed" through it | chaturbill.com |
| MFCBILL or MFCBill.com | A billing site for partner websites | MFCBill.com |
| CCBILL or ccbill.com | A payment company used by many adult sites | CCBill's consumer support |
| EPOCH | A payment company used by many adult sites | Epoch's own site |
Chaturbill and MFCBill: their names point to Chaturbate and MyFreeCams, but neither billing page names the website, so we can't confirm it from them. The quickest way to be sure is to search your email for a receipt from the site you used.
Sites we haven't confirmed yet: Stripchat, LiveJasmin, BongaCams, CamSoda, Jerkmate, Cams.com and others don't publish their billing name on pages we could check. XLoveCam's credits page says the charge won't use a sexual name or the site's name. Your email receipt will show the exact name.
How to find out what a charge was
- Search your email for the amount, the billing name, or words like "receipt", "tokens" or "credits".
- Use the payment company's lookup. CCBill and Epoch both have tools to find a purchase from your card details.
- Check the billing company's page. Chaturbill and MFCBill have their own pages explaining the charge.
- Contact support at the site or billing company with the date and amount.
If the charge really isn't yours
- Contact your bank and report it as unauthorized. They can cancel the card and dispute the charge.
- Change your passwords on any adult site you've used, especially if you reused a password.
- Watch for "free token" scams. If you entered your card on a "free tokens" page, that's a likely cause. See free tokens: the scam to avoid.
If you think a child used your card
Adult sites are for adults only. If a child in your home may have made the charge:
- contact your bank and the billing company,
- set up parental controls on your devices and app stores, and
- keep cards out of reach and turn on purchase alerts.
Many sites publish parental control guides; Cams.com, for example, has one at cams.com/protect-kids.
Avoid surprise charges next time
- Turn off auto-renewal on any membership you don't want. Cams.com and Cam4's Gold, for example, renew. See our Cams.com review and Cam4 review.
- Keep receipts in a folder in your email.
- Use one card for adult sites so charges are easy to spot.
- Check your statement monthly.
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Questions people ask
What is CHATURBILL on my card?
chaturbill.com is a billing site whose own page tells customers they were discreetly billed through it. The page doesn't name the website you used, so search your email for a receipt to see what the purchase was.
What is MFCBILL on my card?
MFCBill.com's own page says charges for its partner websites appear as MFCBill.com. Check your email for a receipt to confirm which site you used.
What is GRANITY ENTERTAINMENT on my card?
That's how Cam4 charges appear, according to Cam4's own billing support page.
Why don't cam sites use their own name on my statement?
For privacy. A discreet billing name means the site's name doesn't appear on your statement, which many people prefer.
I don't recognize a charge. What should I do?
Search your email for a receipt, check whether someone in your household used your card, then contact the billing company. If it's truly unauthorized, contact your bank. Use the billing company's lookup tools, like CCBill's or Epoch's, to find the purchase.
Could a child have made the charge?
If a child in your home may have used your card on an adult site, contact your bank and the billing company, and set up parental controls on your devices. Adult sites are for adults only.